GDPR

At Shazamio, we are committed to protecting your personal data and respecting your privacy. This page outlines how we handle your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:
Fylatela v.o.s.
Bančíkovej 1/A,
Bratislava 821 03,
Slovakia
ID No.: 56190620
Tel: +421 902 130 743
Email: info@shazamio.com

2. Types of Personal Data We Collect

We collect various types of personal data to provide you with our services, including:
Contact Information: Name, address, phone number, email address.
Order Information: Details of products you purchase from us.
Payment Information: Details necessary to process payments.
Delivery Information: Address and delivery preferences.
Cookies and Website Usage Data: Information about your interactions with our website.

3. Purpose of Data Processing

We use your personal data for the following purposes:
Order Processing: To process and deliver your orders.
Customer Service: To provide customer support and handle inquiries.
Marketing: To send you promotional emails with your consent.
Website Improvement: To analyze website usage and improve user experience.
Legal Compliance: To comply with legal obligations and resolve disputes.

4. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:
Performance of a Contract: To fulfill our contractual obligations to you.
Legitimate Interests: To improve our services and ensure the security of our website.
Consent: For sending marketing communications and using certain types of cookies.

5. Use of Cookies

We use cookies to enhance your browsing experience and analyze our website traffic. The types of cookies we use include:
Necessary Cookies: Essential for completing orders and enabling basic website functionality.
Analytical Cookies: Used to measure customer behavior and improve our website. These cookies help us understand how visitors interact with our site.
Performance Cookies: These may be used in the future for advertising purposes, helping us to deliver relevant ads to our customers.

6. Data Sharing and Transfers

We may share your personal data with third parties for the purposes mentioned above, including:
Service Providers: Companies that help us process payments, deliver orders, and provide customer service.
Advertising Partners: For performance cookies and advertising purposes, subject to your consent.
Legal Authorities: If required by law or necessary to protect our rights.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:
Access: You can request a copy of your personal data we hold.
Rectification: You can request corrections to any inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data under certain conditions.
Restriction: You can request the restriction of processing your personal data.
Objection: You can object to the processing of your personal data.
Portability: You can request to receive your personal data in a structured, commonly used format.

8. How to Exercise Your Rights

To exercise any of your rights, please contact us at:

Fylatela v.o.s.
Bančíkovej 1/A,
Bratislava 821 03,
Slovakia
ID No.: 56190620
Tel: +421 902 130 743
Email: info@shazamio.com

9. Changes to This GDPR Policy

We may update this GDPR Policy from time to time. Changes will be posted on our website, and we encourage you to review this policy periodically.

Effective Date of the GDPR Policy: 1. 1. 2024